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Role of Certification in Competitiveness
16/11/2006
85% of companies that obtain certifications such as ISO 9000 improve their ability to respond to queries about their performance, which increases their competitiveness in volatile markets where demand composition and technologies change abruptly and continuously (Sabel & Reddy, 2006).
85% de las empresas que obtienen certificaciones como ISO 9000 mejoran su capacidad para responder a consultas sobre su desempeño, lo que aumenta su competitividad en mercados volátiles donde la composición de la demanda y las tecnologías cambian de forma abrupta y continua (Sabel y Reddy, 2006).
Sabel, C. F., & Reddy, S. G. (2006). Learning to Learn: Undoing the Gordian Knot of Development Today.